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Now shipping to the US!

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Frequently asked questions

Shipping

Which states do you ship to?

We ship to all 50 states in the US.

How long does shipping take?

Shipping times depend on the destination and shipping method you choose.

Please add your product to the cart and head to checkout to find the precise shipping times and methods for your destination.

Do you ship to Canada?

We do not ship orders for delivery to Canada through our website.

But you can visit our store locator here.
We will regularly update our store network, so stay tuned. 😎

Payment

What payment methods do you accept?

Nordic Clays Inc. accepts online payments with Visa, Mastercard, Apple Pay, Google Pay, PayPal, ShopPay, AMEX, Discover.

When will my payment be deducted?

Payment will only be deducted from your account when the physical item is shipped unless otherwise agreed or stated on your order.

Are the payments on your website secure?

Yes, Nordic Clays uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.
Our website also uses encryption with SSL protocol.

Returns & Warranty

30-days risk-free refund

Nordic Clays offers a 30-days risk-free refund on goods purchased on the website that has been delivered to mainland states unless otherwise agreed or stated in your order. The return period starts on the day the order is delivered.

Refund policy: The TrapMaster & the Clay magazine is eligible for the 30-day risk-free refund. Any opened clay pigeon boxes are EXCLUDED!

You are responsible for shipping the product back to us at your own expense according to our return policy.

We will not accept Cash on delivery packages.

How to return

To start a return please go here.

Conditions:

In order to process your return, we would like to notify you of the following conditions.

  • The request for cancellation must be notified to us no later than 30 calendar days after the delivery, and the products must be returned to us no later than 30 calendar days after we are informed of your use of the right of cancellation/withdrawal.
  • You are responsible for shipping the product back to us at your own expense according to our return policy. (A return must be filed and accepted before shipping anything!)
  • We will not accept Cash on delivery packages.

Please note that you are responsible for the condition of the product and of the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods.

This means, that you are allowed to try the product for the duration of the return period (30 calendar days).

If the purchase is canceled, Nordic Clays will evaluate the item's condition and if it has been used excessively and not been taken care of properly. Once the evaluation has been done you will either receive a full refund or a deducted refund dependent on the condition of the item(s).

Limited Warranty

TrapMaster and Clay Magazine

From the date of purchase in USA, Nordic Clays Inc. warranties your Nordic Clays, TrapMaster and Clay Magazine, to be free from defects in material, construction and workmanship under normal use and service for two (2) years from the date of purchase. For the avoidance of doubt, all Nordic Clays clay pigeons/clays/clay targets are sold “as is” without any warranty.

If warranty service should be necessary, please visit the "How to make a claim" below. Upon approval of your claim, you may then return the product properly packaged and postage prepaid along with your proof of purchase, name, address, telephone number and a description of the claimed defect.  Nordic Clays shall not be obliged to replace any product which is not accompanied with a valid proof of purchase showing the purchase date.

Any products, including any part or parts, which, upon examination by Nordic Clays, are found to be defective will be repaired or replaced with a comparable product or part (of equal or greater retail value) without charge during the warranty period.  Nordic Clays reserves the right to utilize comparable reconditioned, refurbished, repaired or remanufactured products or parts in the warranty repair or replacement process.

You are responsible for the costs of shipping and handling and assume the
risk of loss or damage to the products when the products are shipped from you to us for warranty service. Nordic Clays will be responsible for the costs of shipping and handling when products are shipped from us to you when this
limited warranty is found to apply. The warranty period for any product repaired or replaced under this limited warranty shall be the remainder of the
original warranty period. Under the terms of this limited warranty, Nordic
Clays shall have no further obligations other than those stated above.

 

Exclusions to Limited Warranty

This limited warranty does not apply to damage caused by accidents, misuse, abuse, commercial use, neglect, tampering, alterations, ordinary wear and tear, damage in transit, damage due to environmental or natural elements, or service by unauthorized personnel.  This limited warranty is limited to the original consumer with proof of purchase and is not transferable.  If the product was not purchased new from Nordic Clays or an authorized reseller, distributor or representative of the Nordic Clays, this limited warranty is null and void.

Limitation of Liability

NORDIC CLAYS’ SOLE AND EXCLUSIVE LIABILITY UNDER THIS LIMITED WARRANTY, AND THE CONSUMER'S SOLE AND EXCLUSIVE REMEDY, IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT AT NORDIC CLAYS’ SOLE OPTION.  NORDIC CLAYS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES, INCLUDING, WITHOUT LIMITATION, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER DIRECT OR INDIRECT ARISING OUT OF OR IN CONNECTION WITH THE PRODUCT, ITS USE OR ITS PERFORMANCE.  IN NO EVENT WILL NORDIC CLAYS’ LIABILITY EXCEED THE PURCHASE PRICE PAID BY THE CONSUMER FOR THE PRODUCT(S) AT ISSUE. 

Any oral or written description of a product is for the sole purpose of identifying it and shall not be construed as an express warranty. Any assistance the manufacturer, distributor or representative provides outside the terms or limitations of thislimited warranty will not constitute a waiver of such terms or limitations orextend or revive the limited warranty. The limitations in this limited warrantyapply notwithstanding any failure of the essential purpose of the limitedremedies. Some states do not allow the exclusion or limitation of incidental orconsequential damages, so the above limitation or exclusion may not apply to you.

THIS LIMITED WARRANTY IS EXPRESSLY GRANTED IN LIEU OF ALL OTHER EXPRESS WARRANTIES. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE PRODUCTS IS LIMITED TO THE PERIOD DESCRIBED ABOVE.

Some states/jurisdictions do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you. This limited
warranty gives you specific legal rights, and you may also have other rights
which vary from state to state or country to country. You may assert any such rights at your sole discretion.

To start a claim please visit the "How to make a claim" below.

How to make a claim

Nordic Clays provides a 2 year warranty on products according to the Danish Sales Law for orders delivered in the EU & UK. The warranty applies to all errors in software, material and fabrication.

To start a claim please go here.

Spare parts & repairs

Warranty has expired, I need a repair

We pride ourselves in making long lasting products, except our clay targets of course.. But as time goes by, your warranty will eventually run out. Don’t worry, we got you covered.

If your warranty has expired and you need a repair please go here and submit your request.

We will assist you as fast as possible to get you out shooting again.

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