Terms and Conditions

Nordic Sporting Clays ApS

Nordic Sporting Clays ApS
Sankt Peders Straede 45B, 2,
1453 CPH K
CVR/VAT: DK42858579

Tel: +45 29 88 22 93
info@nordicclays.com

Nordic Sporting Clays ApS accepts online payments with Visa, Mastercard/Maestro, Mobilepay Online, Apple Pay, Google Pay & PayPal.

Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order.

All prices on the website include VAT. The website uses the following currencies for pricing: Denmark – Kroner (DKK)

Nordic Sporting Clays ApS uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.

Nordic Sporting Clays ApS’ own website also uses encryption with SSL protocol.

Delivery times
Orders received before below cut-off times, are expected to be shipped the same day.

  • Monday-Thursday before 11:30
  • Friday before 10:30

If the above cut-off time is met, the delivery time is as follows:

  • Denmark 1-2 business days
    • Anholt & Bornholm 2-3 business days
  • France 2-3 business days
  • Ireland 4-5 business days
  • Italy 3-5 business days
  • Norway 2-5 business days
  • Portugal 4-5 business days
  • Spain 4-5 business days
  • United Kingdom 3-5 business days
  • Sweden 2-4 business days

EU-pallets
Contact us at info@nordicclays.com for delivery times and prices.

Nordic Sporting Clays ApS ship their products with GLS to parcel shops, private homes and businesses. Freight cost is calculated from the weight of the items. You will receive a Track and Trace-number upon shipment, which allows you to track the shipment at all times.

Nordic Sporting Clays ApS offers a 45 days free refund on goods purchased on the website unless otherwise agreed or stated in your order.

The 45 day period starts on the day the order is delivered.

The request for cancellation must be notified to us no later than 45 days after the delivery, and be with us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.

If you wish to make use of your right to withdraw the purchase, you must send us an e-mail at support@nordicclays.com. In your message, clearly make us aware, that you want to use your right of withdrawal.

You are responsible for the condition of the product, and of the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods. This means, that you have to try the item in the same way as if you were shopping in a physical store. If the item is tested/used in addition to what is described above, it is considered used and of decreased value.

This means, that when the purchase is canceled, you will receive a minor portion or none of the purchase amount refunded. It is up to Nordic Sporting Clays ApS to evaluate the item’s condition.

There is a 2 year warranty on products according to the Danish Sales Law. The warranty applies to all errors in software, material and fabrication.

Complaints regarding errors and defects must be reported to Nordic Sporting Clays ApS in a reasonable time after the goods have been received. We consider a maximum of two months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.

The complaint waives right to warranty if the items are handled improperly or unusually.

Nordic Sporting Clays ApS covers return costs to a reasonable extent.

When returning, please contact us at:

Nordic Sporting Clays ApS
Sankt Peders Straede 45B, 2,
1453 CPH K
Denmark
Tel: +45 29 88 22 93
support@nordicclays.com
Warranty complaints will not be accepted if they are sent by cash-on-delivery system.

Complaints about product can be sent to:
Konkurrence- og Forbrugerstyrelsens
Carl Jacobsens Vej 35
DK-2500 Valby
www.forbrug.dk

For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commisions Online Complaints Platform. ec.europa.eu

When complaining you need to denounce our email address: support@nordicclays.com and the site, on which you made your purchase.

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