Terms and Conditions

Nordic Clays ApS
Rolighedsvej 9, 1. tv
1958 Frederiksberg C
VAT No.: DK42858579
Organization No. (CVR): 42858579

Tel: +45 29 88 22 93
info@nordicclays.com

Nordic Clays ApS accepts online payments with Visa, Mastercard/Maestro, Mobilepay, Klarna, Apple Pay, Google Pay & PayPal.

Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order.

All prices on the website include VAT. The website uses the following currencies for pricing: Denmark – Kroner (DKK) and EU – Euro (€)

Nordic Clays ApS uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.

Nordic Clays ApS’ own website also uses encryption with SSL protocol.

Klarna
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

Nordic Clays ApS offers a 14 days free refund on goods purchased on the website that has been delivered to the EU, unless otherwise agreed or stated in your order.

The 14 day period starts on the day the order is delivered.

The request for cancellation must be notified to us no later than 14 days after the delivery. The order must be delivered to us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.

If you wish to make use of your right to withdraw the purchase, you must send us an e-mail at support@nordicclays.com. In your message, clearly make us aware, that you want to use your right of withdrawal.

There is a 2 year warranty on products according to the Danish Sales Law. The warranty applies to all errors in software, material and fabrication.

Purchases through a reseller, distributor or store
If warranty service should be necessary, please contact your reseller, distributor or representative for instructions and a return authorization number. Upon approval of your claim, you may then return the Product properly packaged and postage prepaid along with your proof of purchase, name, postal and email addresses, telephone number and a description of the claimed defect. Nordic Clays shall not be obliged to replace any Product which is not accompanied with a valid proof of purchase showing the purchase date.
You can find our network of stores here.

Purchases through our website
Complaints regarding errors and defects on products bought via our website, www.nordicclays.com, must be reported to Nordic Clays in a reasonable time after the goods have been received. We consider a maximum of two months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.

The complaint waives right to warranty if the items are handled improperly or unusually.

Nordic Clays ApS covers return costs to a reasonable extent.

When returning, please contact us at the below email and provide your order number.
support@nordicclays.com

Warranty complaints will not be accepted if they are sent by cash-on-delivery system.

NORDIC CLAYS INC.
Limited Warranty for Clay Thrower and Magazine

Limited Warranty
From the date of purchase in USA or Canada, Nordic Clays Inc. warranties your Nordic Clays clay thrower and magazine (hereafter the “Product“) to be free from defects in material, construction and workmanship under normal use and service for one (1) year from the date of purchase. For the avoidance of doubt, Nordic Clays clay pigeons are sold “as is” without any warranty.

If warranty service should be necessary, please contact your reseller, distributor or representative for instructions and a return authorization number. Upon approval of your claim, you may then return the Product properly packaged and postage prepaid along with your proof of purchase, name, postal and email addresses, telephone number and a description of the claimed defect. Nordic Clays shall not be obliged to replace any Product which is not accompanied with a valid proof of purchase showing the purchase date.

Any Product, including any part or parts thereof which, upon examination by Nordic Clays, are found to be defective will be repaired or replaced with a comparable product or part (of equal or greater retail value) without charge during the warranty period. Nordic Clays reserves the right to utilize comparable reconditioned, refurbished, repaired or remanufactured products or parts in the warranty repair or replacement process.

You are responsible for the costs of shipping and handling and assume the risk of loss or damage to the Products when they are shipped from you to us for warranty service. Nordic Clays will be responsible for the costs of shipping and handling if and when Products are shipped from us to you when this limited warranty is found to apply. The warranty period for any Product repaired or replaced under this limited warranty shall be the remainder of the original warranty period. Under the terms of this limited warranty, Nordic Clays shall have no further obligations other than those stated above.

Exclusions to Limited Warranty
This limited warranty does not apply to damage caused by accidents, misuse, abuse, commercial use, neglect, tampering, alterations, ordinary wear and tear, damage in transit, damage due to environmental or natural elements, or service by unauthorized personnel. This limited warranty is limited to the original consumer with proof of purchase and is not transferable. If the product was not purchased new from Nordic Clays or an authorized reseller, distributor or representative of the Nordic Clays, this limited warranty is null and void.

Limitation of Liability
NORDIC CLAYS’ SOLE AND EXCLUSIVE LIABILITY UNDER THIS LIMITED WARRANTY, AND THE CONSUMER’S SOLE AND EXCLUSIVE REMEDY, IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT AT NORDIC CLAYS’ SOLE OPTION. NORDIC CLAYS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES, INCLUDING, WITHOUT LIMITATION, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER DIRECT OR INDIRECT ARISING OUT OF OR IN CONNECTION WITH THE PRODUCT, ITS USE OR ITS PERFORMANCE. IN NO EVENT WILL NORDIC CLAYS’ LIABILITY EXCEED THE PURCHASE PRICE PAID BY THE CONSUMER FOR THE PRODUCT(S) AT ISSUE. Any oral or written description of a Product is for the sole purpose of identifying it and shall not be construed as an express warranty. Any assistance the manufacturer, distributor or representative provides outside the terms or limitations of this limited warranty will not constitute a waiver of such terms or limitations or extend or revive the limited warranty. The limitations in this limited warranty apply notwithstanding any failure of the essential purpose of the limited remedies. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THIS LIMITED WARRANTY IS EXPRESSLY GRANTED IN LIEU OF ALL OTHER EXPRESS WARRANTIES. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE PRODUCTS IS LIMITED TO THE PERIOD DESCRIBED ABOVE. Some states/jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country. You may assert any such rights at your sole discretion.

Nordic Clays Service Department Contact Details
If warranty service should be necessary, please contact your reseller, distributor or representative. The contact details of your reseller, distributor or representative can be found on your purchase receipt(s) or at the following link: www.nordicclays.com/find-a-store

You are responsible for the condition of the product, and of the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods. This means, that you have to try the item in the same way as if you were shopping in a physical store. If the item is tested/used in addition to what is described above, it is considered used and of decreased value.

This means, that when the purchase is canceled, you will receive a minor portion or none of the purchase amount refunded. It is up to Nordic Clays ApS to evaluate the item’s condition.

Complaints about product can be sent to:
Konkurrence- og Forbrugerstyrelsens
Carl Jacobsens Vej 35
DK-2500 Valby
www.forbrug.dk

For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commisions Online Complaints Platform. ec.europa.eu

When complaining you need to denounce our email address: support@nordicclays.com and the site, on which you made your purchase.

Affiliate program

Please go here to read our Affiliate Program Agreement. 

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